Product Support

At Crux, we recognize that successful implementation is crucial to achieving the desired outcomes for our clients. That is why we offer on-site education for product implementation to ensure that the storage equipment design and workflows are being utilized as planned. We firmly believe that providing our clients with the necessary knowledge and support to use our products efficiently and effectively is key to achieving optimal results.

​

Our product support services go beyond just installation guidance and maintenance recommendations. We take pride in ensuring that our clients understand proper usage, handling, and storage of the equipment, and that the equipment meets all necessary regulations and standards. Additionally, we provide training to healthcare staff on how to use the equipment safely and effectively. Our commitment to our clients' success is unwavering.

​

Crux Design stands behind the quality of our products and offer a limited lifetime warranty that safeguards against any manufacturing defects. Although such issues are rare, we handle them promptly to minimize any impact on workflow, demonstrating our dedication to the satisfaction of our clients.

​

Our goal is to ensure that the healthcare facility can maintain efficient and effective operations by optimizing the use of their storage equipment, and our product support services play a crucial role in achieving this objective.

​